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This site is created to handle extra download traffic for www.voicent.com |
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Frequently Asked Questions (Part
8: License) 1. How does the license scheme work? Voicent license is fixed on a particular computer. It will not work if you move Voicent program to another computer. Once you install the software, and test it on a computer, you can get your license by visiting http://www.voicent.com/store/license. Please make sure the computer you are using to apply the license is the same computer you are going to use for Voicent product. Once our system received your license request, it will check our paid customer database before issuing the license file. The license file will be send to you through email. 2. Can I use the license in a different computer? No. It is locked to a particular computer. 3. Do I need to get a new license when I install a new version of the software? No, if it is the same major release. For example, all 2.x releases use the same license file. If you have an old version of the software and would like to upgrade, you need to purchase an upgrade license. If you have annual maintenance contract and it is not expired, you can get an upgrade license for free. 4. Do I need to get a new license if I reinstall my Windows operating system or reformat my hard disk? No. You can still use the same license file. If you have lost the original license email, please save the license file first before reformatting your hard disk. The file is under: C:\Program Files\Voicent\Gateway\conf\gateway.lic. 5. Do I get a discount for additional licenses? Yes. Please check our online stores for pricing.
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