Frequently Asked Questions (Part
9: Developer and Integration)
1. How can I interface with Voicent
Products?
2. Do you offer a developer SDK?
3. How can I integrate my network
monitoring software with Voicent in order to make alert phone calls?
4. Can I invoke Voicent AutoReminder
or Voicent Gateway from my website?
5. Can I check my email with my phone?
6. I want to use Voicent Gateway to
develop and sell my own application. How does the license scheme work?
1. How can I interface with
Voicent products?
Voicent provides several easy integration methods.
For AutoReminder, you can use
1. Openweb access using HTTP
2. Command line interface
3. Import and export
Please refer to
AutoReminder Integration for more details.
For BroadcastByPhone, you can use
1. Command line interface
2. Import and export
Please refer to program help file for more details.
You can also directly interface with Voicent
Gateway
using VoiceXML and HTTP. Please refer to
developer tutorial for more
details. Interface at this level requires more work.
Using the standard HTTP interface through out
Voicent Product line enables easy integration. You can use any
programming languages for your project. Since most programming
languages have HTTP client libraries, you should be able to quickly
put together your application without learning the details of HTTP
protocol. Samples using C++, Perl, and
PHP are provided under the
developer section on our website.
2. Do you offer a
developer SDK?
Yes. You can also join developer network for free.
3. How can I
integrate my network monitoring software with Voicent product in
order to make alert phone calls?
For higher level integration, you should use
AutoReminder. Most network monitoring software can automatically
invoke an alert script for specific network conditions. In the
script, you can use the AutoReminder command line interface to make
phone calls. It is also possible to use HTTP interface in your
script or program.
If you have a call escalation process, then you can
use the Call Till Confirm feature of the BroadcastByPhone product.
Please check the program help file for more details.
For more flexible integration, you can use the
Voicent Gateway interface. You need to understand simple VoiceXML in
order to use it. Our developer tutorial has samples for you to use.
Voicent also provide integration service. Please
contact sales for more details.
4. Can I invoke
AutoReminder or Gateway from my website?
Yes. Voicent product uses standard web interface, HTTP protocol, for
communications. Please see question 1 for details.
5. Can I check my
email with my phone and get alert call when I receive an important
message?
Yes. Please check out a free program from
http://www.emailtophone.com.
You can also write your own program using the interface we provided.
6. I want to use
Voicent Gateway to develop and sell my own application. How does the
license scheme work?
You are authorized to include and distribute the
shareware version of Voicent Gateway for free.
If you would like to include a full licensed version
of the gateway in your product, the license fee is $299 for each
copy of the license. If you sell a lot, please contact sales for
volume discount.
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