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Frequently Asked Questions (Part 3: Gateway)

1. How can I use my own voice for pronouncing my name?
2. How can I purchase a full version of Voicent Gateway?
3. How to start/stop Gateway?
4. How do I remove all scheduled calls from the gateway?
5. How do I create my own applications using the gateway?

1. How can I use my own voice for pronouncing my name?

Just invoke the main Voicent Gateway window and select Setup --> My Name from the Main Menu. Follow the instructions from the dialog window. Unless you use a professional recording studio, we recommend using the telephone recording.

2. How to purchase a full version of Voicent Gateway?

Voicent Gateway is included in the Standard version of AutoReminder or BroadcastByPhone. You can purchase BroadcastByPhone Standard version to get the full version of Voicent Gateway. The price is the same.

3. How to start/stop Gateway?

Invoke the Gateway main window by clicking on the Gateway icon. Click on the Start/Stop button.

Or, right mouse click on the Gateway icon on the toolbar, select the Start Gateway/Stop Gateway menu.

4. How do I remove all scheduled calls from the gateway?

All Voicent Applications, such as AutoReminder and BroadcastByPhone, use the gateway to schedule and make phone calls. In most cases, you should remove scheduled calls from the applications.

Sometimes it is necessary to remove calls from the gateway. For example, you are still testing the system and you are using a poor quality modem, many calls are scheduled with the gateway and many failed.

To remove all scheduled calls, click on Voicent Gateway icon to invoke the main window. Then select Operations --> Scheduled Calls. From the pop up window, click Remove all calls Button.

5. How do I create my own applications using Voicent Gateway?

Please refer to the developer section on this website.